Contact Details:

Karen’s Digitizing Official Timings:

Monday to Saturday 06:00 to 18:00 Eastern Standard Time.

Phone: +1 (203) 491-1155



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312 South ELM Street, Wallingford, Connecticut.

Quick Connect

frequently asked Questions

Would you like to get custom digitization services? The person who is willing to avail the service will consider the following questions:

  • Will there be consistent quality work?
  • Will it be convenient to communicate for dedicated digitization?
  • Do they offer service at an affordable price, which is the requirement of at least every client?

These are some of the questions a person will ask who plans to hire an expert or company. Choosing the right person or company is not an easy task. With this in mind, you should walk around and ask the company or additional individual questions before making the final decision.

Now we will look at the things a person should consider when using the digitization service:

Customer comfort/support

The next thing which is essential is comfort. You should inquire about the following:

  • Does the company have a management department that responds quickly to customers?
  • Will they address potential problems in the job after receiving the order?
  • Are there online ordering options or a digital offer form to guide customers?

The answer to these questions is important because receiving a call or email on the day of delivery to hear reviews or issues is unacceptable. It is best to end things early to get rid of the problems.

Should you also inquire whether you have an internal technical department? This is important to know, as most printed graphics require some changes to be made before converting them to a design. The company must have an art department so that the digital converter can evaluate potential problems during the offer and not after submitting the application.

Finally, you must also inquire. Is there a digitizer who will answer your inquiries about digitization, production, and processing of custom embroidery? This is important to get help if there is a production problem.

Delivery period

The delivery time used to be 5 to 7 days; now, the time frame is 3 to 4 working days. In addition, some professional companies like we Karens digitizing generate revenue on the same day. That’s how the business is developing now. Companies do their best to support their customers in the best possible way. It’s best to end the time before you plan to use dedicated digitization services. For us, it is important to deliver the order of the client on time. We try to finish it as soon as we can and send it to you before time.


The first question will be for sure what experience a person or company has. You need to inquire about the length of your work in the industry, and what is the number on your team? If you have more than one number, your next question should be the training offered and the level of experience of each individual.

Let’s discuss an interesting case. The majority of customers will inquire that if they will finalize the deal after that, the work is don’t by the one person or not? Most of the time, the answer you get is “no.” However, if you are dealing with a professional company, then there is no need to take any stress about this situation. For the information of our respected clients, all the companies who are in this business for a long time, train their staff well, and only qualify those who pass the test. They also ensure consistency in your design or digital logo, regardless of who does the work.

We hope you now have good information about the custom digitization process. You also need to pay attention to the price, as this can vary from company to company. You need to get quotes from two or three companies to make the final decision. Remember that costs are also a crucial measure of hiring a company.

Would you like to get a digitization embroidery service? Contact Karens Digitalizing for satisfactory results. You get a wide range of services at a reasonable price. The price starts at 1/1000 stitches.

For free quotes, contact us today through an email or get in touch with us by dialing our number!